Privacy Policy

Effective Date: 12th APRIL 2024

Ross Dough Mixtures (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://rossdoughmixtures.com (“Site”). By using this Site, you agree to the terms of this policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our Site.
a. Personal Information
When you make a purchase, contact us, or create an account, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed via third-party providers)
Account credentials (if applicable)

b. Non-Personal Information
We may also collect non-identifiable data such as:

Browser type and version
IP address
Device type
Referring website
Pages visited and duration of visits

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfil your orders
To provide customer support
To improve our website and services
To send you updates, promotions, or newsletters (you can opt-out at any time)
To detect and prevent fraudulent transactions or activity
To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with third parties in the following situations:

Payment processors: To complete transactions securely.
Shipping providers: To deliver your purchases.
Marketing platforms: Only if you opt into promotional communications.
Legal authorities: When required by law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.
What Cookies We Use:

Essential Cookies: Required for site functionality.
Analytics Cookies: To understand user behaviour and improve content.
Marketing Cookies: To tailor ads and promotions.

You can control cookie settings through your browser.

5. Data Retention

We retain personal information only as long as necessary to:

Fulfil the purposes outlined in this policy
Comply with legal and regulatory requirements
Resolve disputes and enforce our agreements

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure. Use the Site at your own risk.

7. Your Rights

Depending on your location, you may have the following rights:

Access to your personal data
Correction or deletion of your data
Restriction or objection to processing
Data portability
Withdrawal of consent (if applicable)

To exercise any of these rights, contact us at info@rossdoughmixtures.com .

8. Children’s Privacy

Our Site is not intended for children under 18 (or 21 where applicable). We do not knowingly collect personal data from children.

9. Third-Party Links

Our Site may include links to external websites. We are not responsible for their privacy practices. Please review their policies before submitting personal information.

10. International Users

If you access our Site from outside USA or Canada, your data may be transferred and processed in countries that may not have the same data protection laws. By using the Site, you consent to this transfer.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the new “Effective Date.” Your continued use of the Site after any changes indicates acceptance.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:
Ross Dough Mixtures
Email: info@rossdoughmixtures.com
Address: 58 Country Hills View, NW, Calgary, Alberta, T3K4Y5 CANADA